Shipping Policy

This Shipping Policy describes the destinations we serve, order-processing timelines, estimated transit times, international import considerations, and the responsibilities of customers and carriers during delivery.

Where we ship

Northfold currently ships to the following destinations:

• United States
• United Kingdom
• Austria
• Belgium
• Bulgaria
• Croatia
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hungary
• Ireland
• Italy
• Latvia
• Lithuania
• Luxembourg
• Malta
• Netherlands
• Poland
• Portugal
• Romania
• Slovakia
• Slovenia
• Spain
• Sweden

Orders are fulfilled from the United States. Delivery availability remains subject to carrier service, local import restrictions, and any destination-specific limitations shown at checkout.

Currency

All prices, shipping charges, taxes, and order totals displayed by Northfold are denominated in U.S. dollars (USD). Customers whose cards are issued in another currency may see a converted amount on their statement and may be charged foreign-exchange or international transaction fees by their bank or card issuer.

Order processing

Orders are generally processed within 1–2 business days after successful payment authorization. Orders placed on weekends or holidays begin processing on the next applicable business day.

Estimated transit times

Estimated delivery after dispatch is generally:

• United States: approximately 3–7 business days.
• United Kingdom: approximately 6–12 business days.
• European Union destinations: approximately 7–14 business days.

Delivery estimates are not guaranteed. Customs review, carrier delays, weather, holidays, address issues, and remote-area delivery may affect transit time.

Shipping charges

Shipping charges are displayed at checkout and may vary by destination, order size, or active promotion. Any flat-rate or promotional shipping offer applies only where expressly shown at checkout.

Customs, VAT, duties and import charges

International shipments may be subject to VAT, customs duties, import taxes, brokerage fees, or other destination-country charges. Unless checkout expressly states that such charges are collected in advance, the recipient is responsible for any amounts assessed by local customs authorities, government agencies, or the carrier.

Tracking

Where tracking is available, shipment details are provided after the order is dispatched. Customers should allow reasonable time for tracking information to become active after the carrier receives the parcel.

Address accuracy

Customers are responsible for providing a complete and accurate delivery address, including any apartment, unit, postcode, ZIP code, province, county, or region information required for successful delivery.

Lost, delayed or damaged shipments

If a shipment appears lost, is materially delayed, or arrives damaged, contact support@northfoldtravel.com with your order information. We will review the shipment details and assist with the appropriate resolution.